Appointments for redeeming vehicles and personal items MUST be made online. Please have your VIN number ready before proceeding. PLEASE NOTE THAT IN SOME CASES, SAME DAY APPOINTMENTS WILL NOT BE HONORED. Our storage facility is conveniently located in Liberty County. Once your appointment has been confirmed, you'll receive a text with the address and any fees you may owe. Please note that appointments WILL NOT be confirmed until the day prior. We understand that you did not choose to have your car repossessed or to have us be the ones that picked it up, but we aim to make this process as easy and friendly as possible.

TRANSPORTERS! 

**effective 7/17/25 transport company must have COI on file with Georgia State Recovery as a cert holder**

name on BOL must match name on truck.

Markings on trucks must be permanent, magnets ok.

When scheduling your appointment, it is essential to INCLUDE THE TRANSPORT COMPANY NAME; otherwise, your appointment will be DECLINED. If you fail to show up without notifying us, you will incur a charge of $100 per unit. Please ensure to provide a 1-hour call-out before your arrival. For assistance, call 866-912-7376 EXT 5. Please note that we are NOT permitting 'Hot Shots' on our lot for INOP units.